It’s not a great solution but it’s a pretty decent one. It’s unfortunate that Amazon couldn’t transfer the rights to a new account, but are they alone in lacking that ability? I don t know any major digital content retailer who can transfer rights like that.Īnd frankly, Amazon did offer him a credit for all of his ebooks. It’s clearly obvious that Amazon will let you back in after the account has been hacked, so I have to wonder what did Joseph do that was different from Joanna?įolks, I usually won’t go out of my way to defend Amazon, but in this instance I think they did the right thing. Here we have 1 person who got the account back and another who did not. I wasn’t going to write about her experiences everything came out okay so it wasn’t much of a story. She did get the account back, and she did get her ebooks back. She contacted Amazon and they offered to reopen her account. She too lost her Kindle ebook collection, but only temporarily. Her account was closed because Amazon said that the account was hacked. I’ve been following a similar problem faced by Joanna of TeleRead. Unfortunately, his experiences aren’t the complete story. Amazon Web Services is a provider of cloud computing services. Amazon also develops the Kindle, which is available as an e-book reader as well as a tablet computer. Amazon’s solution to that is just to offer me a gift card for the amount I spent on Kindle books so I can repurchase them all individually on the new account I’m supposed to open with them.īut as I have the nasty habit of heavily highlighting, bookmarking and annotating all the books I read, it means that they just trashed the countless hours I spent reading and taking notes in my books! Outage map User reports indicate no current problems at Amazon Amazon outage and reported problems map Amazon is an online store which sells both physical as well as digital goods. The only problem is that losing your amazon account after 8 years of purchases is not that simple, not only I have I permanently lost all my order history, shipping address for tons of friends and family and my 5 page wish list neither of which I have a record of anywhere else, but I soon discovered that it also meant losing hundreds of dollars of Kindle books I have purchased from them. The tech blogs will be able to write about how a major tech company screwed up, and that’s always good for a few page views. The story is going to be reposted everywhere because it’s an attention getter. open e-book standard unprotected amazon kindle This desktop app (Figure 4-56). It involves Amazon closing a hacked account and the account owner losing access to his ebooks. at the moment, books are handled rather inconsistently in the app store. There’s a post over on Consumerist right now that’s going to be all over the tech blogs in the next few days. Amazon, hacked accounts, & Kindle ebooks – the real story
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